PRIVACY POLICY
Last Updated: October 30, 2025
eil&da ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy describes how eil&da collects, uses, discloses, and protects the personal information we collect through our website, mobile app, and other services. By using eil&da, you agree to the terms of this Privacy Policy.
1. Information We Collect
eil&da may collect the following types of personal information:
Account Information: Name, email address, password, address, phone number, date of birth (optional).
Order Information: Purchase history, shipping address, payment information (we do not directly store credit card information; it is processed through our payment processing service providers).
Browsing Information: IP address, browser type, device information, pages visited, website interactions, information collected through cookies, pixel tags, and other tracking technologies.
Customer Service Information: Customer service inquiries, feedback, survey responses.
Marketing Information: Information related to marketing emails, promotions, and special offers.
2. How We Use Your Information
eil&da uses your personal information for the following purposes:
Order Processing: Processing orders, fulfilling deliveries, processing payments, and providing related customer service.
Account Management: Creating accounts, maintaining accounts, and password recovery.
Personalization: Personalizing your shopping experience, providing personalized product recommendations, and displaying interest-based advertising.
Customer Service: Responding to customer inquiries, resolving issues, and providing support.
Marketing: Sending newsletters, promotions, special offers, and new product announcements (with your consent).
Website and Service Improvement: Improving website functionality, enhancing user experience, and analyzing service performance and statistics.
Fraud Prevention: Detecting and preventing fraud and other illegal activities.
Legal Compliance: Complying with laws, regulations, and legal processes.
3. Information Sharing
eil&da may share your personal information in the following circumstances:
Service Providers: With trusted partners who provide services such as order fulfillment, shipping, payment processing, marketing, and data analysis (e.g., shipping carriers, payment processors, email marketing service providers).
Legal Requirements: When required by law, legal process, or government requests.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your personal information may be transferred to the relevant parties.
With Your Consent: When we have your explicit consent.
4. Data Security
eil&da takes measures to protect your personal information, including:
Secure Servers: Using SSL/TLS encryption when transmitting personal information.
Access Controls: Limiting access to personal information.
Data Retention: Retaining and deleting personal information as needed.
Payment Security: Using secure payment processing systems (we do not directly store credit card information).
Regular Reviews: Regularly reviewing and updating our security systems and procedures.
5. Cookies and Other Tracking Technologies
eil&da uses cookies, pixel tags, and other tracking technologies to collect information about how you use our website and to improve website functionality and your user experience. You can control cookies through your browser settings. Disabling cookies may affect some features of the website.
6. Access, Correction, and Deletion of Personal Information
You have the following rights regarding your personal information:
Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct inaccurate personal information.
Deletion: You can request that we delete your account and your personal information (subject to certain legal or legitimate business requirements to retain some information).
Opt-out of Marketing: You can opt-out of receiving marketing emails.
To exercise these rights, please contact us at [Email Address: loveanddada@gmail.com].
7. Children's Privacy
eil&da does not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete the information as soon as possible. Parents or guardians should monitor their children's online activities and prevent them from providing personal information.
8. Changes to this Privacy Policy
eil&da may update this Privacy Policy from time to time. We will post any changes on our website and will indicate the date of the update. Changes are effective when posted. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: loveanddada@gmail.com
Thank you.
eil&da